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MISYS Case Study

Capture had outsourced a whole team of 10 test engineers from IND Group and provided software testing services for a webshop (inc. Vodafone’s), internet banking and mobile banking applications in 60 projects for IND group (recently acquired by MISYS)

Services

  • Test outsourcing with the outsourcing of the internal test team of 10 test engineers
  • Providing factory acceptance testing services in several projects for several customers of IND Group in the banking and telco industries (inc. Vodafone)
  • We had manual functional testing and performance testing in scope

 

Metrics

  • 2009-2013
  • 1 test manager and 5-8 testers
  • 6000+ mandays
  • 60 projects
  • 9 end-customers (inc. Vodafone)

 

Results

  • Capture delivered 95% of the projects above the target (based on the FAT/UAT bug ratio set in the SLA)
  • Capture committed more than 20% of cost reduction on software testing

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